Shipping policy

Processing Times

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

United Kingdom

Standard Delivery

£4.99
Free on orders over £50
Estimated delivery: 3–5 business days

Express Delivery

£6.99
Estimated delivery: 1–2 business days

International Shipping

We currently ship to selected international destinations.

Standard International Delivery

Europe: £14.99
Rest of World: £23.99

Estimated delivery times are typically 3–10 business days after dispatch, depending on the destination.

Please note that international customers may be responsible for any customs duties, taxes, or import fees charged by their country.

Tracking

Tracking information will be provided where available once your order has been dispatched.

Delivery Delays

While we aim to meet the estimated delivery times, delays caused by couriers, customs, weather, or other circumstances beyond our control may occasionally occur.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly before placing your order.

ACE cannot be held responsible for orders delivered to incorrectly supplied addresses.

Lost or Damaged Parcels

If your parcel is lost, delayed, or arrives damaged, please contact us as soon as possible and we will work with the courier to resolve the issue.

Email: attwoodclothingessentials@hotmail.com

Contact

If you have any questions about your order or our shipping policy, please get in touch: